Workshop Wednesday: Drafting Good Scenario Questions

Each Wednesday we post a photograph that illustrates some of our work. This one shows a set of questions generated in a brain-storming session with a team searching for new customer scenarios to explore. This early exploratory work wasn’t to design solutions, but to find experiences worth exploring further in search of design opportunities. Check back next Wednesday for another perspective on how we work.

Does “Developing EQ” Mean Pretending to Feel Good About Bad Things?

This post is the second in a series highlighting emotional intelligence (EQ) in the workplace. If you’re curious to learn how we incorporate EQ in our work just contact us. _________________________________________________________________________ I spoke recently with a potential client about developing emotional intelligence (EQ), and they asked “Does developing EQ just mean pretending to feel good about bad things?” The short answer is: absolutely not. Acting is […]

What’s EQ Got To Do With It? (or Why Emotional Intelligence Matters)

This post is the first in a series highlighting emotional intelligence (EQ) in the workplace. If you’re curious to learn how we incorporate EQ in our work just contact us._________________________________________________________________________ You’ve worked all week long, after work and late nights too, completing a new report your boss asked for. Friday morning, you walk into her office and present the results. She takes one glance at the […]