Do you need to change your business, your organization, or both?

Leaders hire us to help change their business and their organization by:

  1. Aligning diverse stakeholders and cross-functional teams quickly
  2. Building programs to increase employee engagement, performance & retention
  3. Partnering with them to do the same for their own clients

We blend methods and tools from action learning, agile development, behavioral science, and design thinking to leadership/talent development in ways that strengthen your business and organization simultaneously.

Because we’ve shipped products “from pixels to plastics”, we specialize in strengthening user experience & research teams, product design & development groups, and customer-, partner-, and employee-facing service organizations.

We work in all industries, and have deep expertise in commercial architecture, consumer products, financial services, healthcare, high tech, and professional services.

If you need to change your business and your organization so they can “learn faster than the competition”, give us a call +1 (206) 588-5035.

*Research from Deloitte & Touche (2015) and Bersin by Deloitte (2015) suggests “learning organizations” get to market 32% faster, produce 37% more, increase quality by 26%, and respond to customer needs 34% better.

Blog

Our recent posts about increasing engagement, performance, and retention of your people:

Turn Meetings into Engaging Group Experiences
To increase collaboration and get the results you need from your next 'meeting', skip the agenda and presentation. Ask these six questions instead.
Step Away from the Conference Table
To increase creative problem solving, avoid the 'kinesthetic lockdown' and 'monopoly talking' caused by conference tables and other obstacles to meaningful group experiences.
Clear the Space for Meaningful Dialogue
How can you increase participation, multiply conversations, and maximize outcomes of 100 people in a hotel meeting room? Design their experience and space with those objectives in mind.
8 Years of Blog Archives
We've been at this a long time, and would love to learn what you're curious about in the areas of design and organization development. Got an idea to explore, or want to collaborate with us? Contact us!

Downloads

Our most popular articles and materials:

Calibrate Before You Collaborate: Five Questions to Guide Group Work
Our 2012 article that guides teams through a simple process for clarifying how they'll work together before the work actually begins. Published by the Design Management Institute in Volume 23 Issue 1 of the DMI Review.
Design + Organization Development: Three Steps on the Bridge to the Other Side
Our 2015 article about turning regular meetings into engaging group experiences by replacing agendas & furnishings with objectives & space. Published by the Design Management Institute in Volume 26 Issue 3 of the DMI Review.
The Waterline Model: A Job Aid for Leaders
Our adaptation of Harrison, Short and Sherer's classic model of organization development. This job aid can be used as a roadmap for building strong teams and also as a diagnostic for finding the cause of performance challenges.
iPads + Organizations: Design Methods As OD Interventions
Our pioneering workshop for the Organizational Development Network's 2010 Annual Conference in New Orleans where a packed room of industry leaders first explorated how Design & OD might be two fields separated by a common purpose.

Contact Us

We bring over 40 years of experience combining the design & development of products, services, and software, the development of organizations and teams, and applying behavioral science to get the results business leaders need. We also advise, write and present regularly on these topics for groups like the Design Management Institute and the Pacific Northwest OD Network.

To learn how we might get you the business results you need, give us a call +1 (206) 588-5035.

Tonya M. Peck

Partner

Alex M. Dunne

Partner

Clients & Partners

As a boutique firm we work with leaders in a wide range of medium- to enterprise-sized organizations. Our agile approach, product background, and global fluency make us an easy add to larger project teams in complex environments, so we often partner with other design & consulting firms.
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